Cancelling or downgrading

You're in control of your plan and can change your seat count or cancel whenever you need to. There's no need to contact us to make a change.

Seat quantity changes happen in EventOps on /settings/billing, where current team usage can be checked before a reduction. Open the Stripe customer portal via Manage billing to update a payment method, review invoice history, or cancel the subscription.

Cancellation takes effect at the end of the current billing period. After the subscription ends, existing information remains available in read-only mode until billing is restarted.

• Change your seat count inside EventOps on /settings/billing
• Use the Stripe portal for payment methods, invoice history, and cancellation
• Cancellation takes effect at period end, followed by read-only access

Keep in mind that your seat count needs to cover your active members and pending invites, so if you're reducing seats you may need to remove people first. For how seats and pricing work, see /help/billing-and-seats.